niaga bet Privacy Policy

This page describes what we collect when you use niaga bet and how we keep that data protected. Our privacy practices reflect our commitment to transparency: we collect only the information necessary to operate our platform, process your deposits and withdrawals, and comply with applicable law.

We collect personal data during account registration, KYC verification, deposit submission, and withdrawal requests. We do not sell your data to third parties. We share information only with payment processors, compliance partners, and where required by law.

Our servers may sit outside your jurisdiction. Data transfers are encrypted. You have the right to request access to your data, correct inaccuracies, and request deletion where legally permissible. Contact us via the channels listed at the end of this policy.

What Data We Collect on niaga bet

We collect the following categories of information:

Account registration: Email address, password (hashed), username, date of birth, and phone number.
KYC verification: Government-issued ID (passport, national ID card), full name, address, and phone number confirmation.
Deposit and withdrawal: Payment method details (wallet account, bank account number), transaction amounts, timestamps, and transaction IDs.
Betting activity: Markets accessed, bet amounts, bet types, and results. We do not store bet content beyond what is necessary for dispute resolution and account history.
Device and access logs: IP address, browser type, device type, and login timestamps for security monitoring.
Support interactions: Chat transcripts, email correspondence, and ticket submissions when you contact our team.

Info: We do not collect sensitive data such as biometric information, health data, or financial account passwords. We collect only the minimum required for account operation and regulatory compliance.

How We Use Your Data on niaga bet

We use collected data for the following purposes:

Account operation: Creating and maintaining your account, processing deposits and withdrawals, and enabling access to football markets, live-dealer tables, slot games, and esports tournaments.
Verification and compliance: Verifying your identity through KYC, detecting duplicate accounts, and monitoring for fraud or money-laundering patterns.
Payment processing: Communicating with payment processors (DANA, e-wallet, mobile bankinglocal payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to execute deposits and withdrawals.
Security: Monitoring login attempts, detecting unauthorized access, and protecting against account takeover.
Customer support: Responding to your inquiries, resolving disputes, and improving our service based on feedback.
Legal obligations: Complying with court orders, regulatory requests, and anti-money-laundering (AML) requirements.

Third-Party Data Processors on niaga bet

We share your data with the following categories of third parties:

Payment processors: When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, we transmit your transaction details to those wallet providers. Bank transfers via online payment, e-wallet, mobile banking, or local payment require sharing your account holder name and transaction amount with the respective bank.

Compliance and fraud-detection partners: We may share your name, address, and transaction history with third-party AML and KYC verification services to detect suspicious patterns.

Legal and regulatory authorities: We disclose information to government agencies, law enforcement, or regulators where required by law or court order.

Cloud infrastructure providers: Our servers and databases are hosted on third-party cloud platforms. These providers have access to your data only to the extent necessary to maintain platform availability and security.

Data transfers outside your jurisdiction

Our servers and backup systems may be located outside Indonesia. By using niaga bet, you consent to the transfer and processing of your data in jurisdictions where our infrastructure operates. We apply encryption and access controls to protect data in transit and at rest.

Your Rights on niaga bet

You have the following rights regarding your personal data:

Access: You can request a copy of all personal data we hold about you. Submit a request via our support channels with the subject line "Data Access Request".
Correction: If your personal information is inaccurate or incomplete, you can update it directly in your account settings or request correction via support.
Deletion: You can request deletion of your account and associated data. We will delete non-essential data within 30 days. We may retain transaction records and KYC documents for up to 5 years to comply with anti-money-laundering regulations.
Portability: You can request that we export your account data in a machine-readable format.
Objection: You can object to specific data processing activities, such as marketing communications or certain types of monitoring.

Cookies and Tracking on niaga bet

We use cookies and similar tracking technologies to enhance your experience on niaga bet. Cookies store your session ID, language preference, and login status so you do not need to re-enter credentials on each visit.

We use analytics cookies to understand how users interact with our platform—which markets are accessed most, which payment methods are preferred, and where users encounter friction. This helps us improve our sportsbook coverage (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer studios, and slot offerings.

You can disable cookies in your browser settings, but doing so may impair your ability to log in or access certain features on niaga bet.

Data Retention on niaga bet

We retain your data for as long as necessary to provide our service and comply with legal obligations:

Active accounts: We retain all data while your account is active and for 2 years after account closure.
KYC and transaction records: We retain identity documents and transaction history for 5 years to comply with anti-money-laundering and tax regulations.
Support tickets and correspondence: We retain support interactions for 3 years for dispute resolution and quality assurance.
Cookies and logs: We retain device logs and analytics data for 90 days.

Security Measures on niaga bet

We employ industry-standard security practices to protect your data:

Encrypted transmission (HTTPS/TLS) for all data in transit.
Hashed password storage—we do not store plaintext passwords.
Access controls limiting employee access to personal data on a need-to-know basis.
Regular security audits and penetration testing.
Fraud-detection monitoring on deposits and withdrawals.

Contact Us About Privacy on niaga bet

If you have questions about our privacy practices, wish to exercise your rights, or believe your data has been mishandled, contact us:

Live chat: 08:00–23:00 Jakarta time daily. Select "Privacy" or "Data Request" from the support menu.
Email: [email protected]. Include your account email and a clear description of your request.
In-app ticket: Submit a support ticket with subject "Privacy Request" or "Data Access".

We aim to respond to privacy requests within 14 days. For data access or deletion requests, we may ask you to verify your identity by providing your account email and a government ID photo.

Policy Updates

We may update this privacy policy to reflect changes in our practices or applicable law. We will notify you of material changes via email or in-app notification. Your continued use of niaga bet after such updates constitutes your acceptance of the revised policy.

Services on niaga bet are available only where local law permits. This privacy policy applies to all users regardless of location, but your rights and our obligations may vary depending on your jurisdiction.